R Bajie Privacy Policy

01 Introduction

R Bajie ("we", "us", "our") is committed to protecting the privacy of everyone who uses our platform at r-bajie.net. This Privacy Policy explains how R Bajie collects, uses, stores, and protects your personal data when you register an account, make a deposit, play games, or interact with our customer support team.

This policy applies to all users of the R Bajie platform, including registered players and visitors who browse the site without registering. By using R Bajie, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy. If you have any questions about how R Bajie handles your data, contact us at [email protected] before registering.

02 Data We Collect

R Bajie collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties such as payment processors and identity verification services.

2.1 Data You Provide Directly

• Full name and date of birth
• Email address and phone number
• Residential address
• Username and password (password stored in encrypted form only)
• Payment method details (bKash or Nagad account number)
• Identity verification documents (national ID, passport, or other government-issued ID)
• Communications you send to our support team

2.2 Data Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited and time spent on the platform
• Games played, bet amounts, and transaction history
• Session duration and login timestamps
• Cookie and tracking data (see Section 6)

2.3 Data from Third Parties

• Identity verification results from our verification partners
• Transaction confirmation data from bKash and Nagad
• Fraud and risk assessment data from our security partners

03 How We Use Your Data

R Bajie uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes that are incompatible with those stated here.

• Account Management: To create and manage your R Bajie account, verify your identity, and maintain your account settings and preferences.
• Transaction Processing: To process deposits and withdrawals via bKash and Nagad, and to maintain accurate records of all financial transactions on your account.
• Platform Security: To detect and prevent fraud, money laundering, account takeover attempts, and other prohibited activities. R Bajie uses automated systems to monitor for suspicious behaviour.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with your account.
• Responsible Gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
• Platform Improvement: To analyse how players use R Bajie so we can improve game selection, platform performance, and the overall user experience.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers and bonus information.

04 Legal Basis for Processing

R Bajie processes your personal data on the following legal grounds:

• Contractual Necessity: Processing your data is necessary to fulfil our contract with you — i.e., to operate your account, process transactions, and provide the gaming services you have signed up for.
• Legal Obligation: We are required by law to collect and retain certain data, including identity verification records and transaction logs, for anti-money laundering and regulatory compliance purposes.
• Legitimate Interests: R Bajie has a legitimate interest in detecting fraud, maintaining platform security, and improving our services. We only rely on this basis where our interests are not overridden by your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent. You can withdraw consent at any time.

05 Data Sharing

R Bajie does not sell your personal data. We share your data with third parties only where it is necessary to operate the platform or comply with legal requirements. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection laws.

5.1 Service Providers

We share data with the following categories of service providers:

• Payment Processors: bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals.
• Identity Verification Partners: We use third-party services to verify your identity documents. These partners receive only the data necessary for verification.
• Fraud Prevention Services: We share technical data such as IP addresses and device fingerprints with fraud detection partners to protect the platform and all players.
• Cloud Infrastructure Providers: Our platform is hosted on secure cloud infrastructure. Our hosting providers process data on our behalf under strict data processing agreements.

5.2 Legal Disclosures

R Bajie may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of R Bajie, our players, or the public.

06 Cookies & Tracking

R Bajie uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. When you first visit R Bajie, you will be asked to consent to non-essential cookies.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics Cookies: Help us understand how players use R Bajie — which pages are visited most, where players drop off, and how the platform performs. This data is aggregated and anonymised.
• Security Cookies: Used by our fraud detection systems to identify unusual patterns of behaviour that may indicate account compromise or fraudulent activity.

6.2 Managing Cookies

You can manage your cookie preferences at any time through your browser settings. Note that disabling essential cookies will prevent you from using the R Bajie platform. Disabling functional or analytics cookies will not affect your ability to play games or manage your account.

07 Data Retention

R Bajie retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

After the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be linked to you.

08 Data Security

R Bajie takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and R Bajie is encrypted using TLS 1.2 or higher.
• Sensitive data stored on our servers — including passwords and payment details — is encrypted at rest using AES-256 encryption.
• Access to personal data within R Bajie is restricted to staff who need it to perform their job functions, and is controlled through role-based access permissions.
• Our systems are monitored 24/7 for security incidents. Any suspected data breach is investigated immediately.
• We conduct regular security audits and penetration testing to identify and address vulnerabilities.

While R Bajie takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, contact our support team immediately at [email protected].

09 Your Rights

You have the following rights in relation to your personal data held by R Bajie. To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days.

• Right of Access: You can request a copy of the personal data R Bajie holds about you. We will provide this in a clear, readable format.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: You can request that R Bajie delete your personal data. Note that we may be required to retain certain data for legal compliance purposes even after your account is closed.
• Right to Restrict Processing: You can ask R Bajie to restrict how we use your data in certain circumstances — for example, while a dispute is being resolved.
• Right to Data Portability: You can request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to Object: You can object to R Bajie processing your data on the basis of legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

R Bajie is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use R Bajie or provide any personal data to us.

If R Bajie becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on R Bajie, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

R Bajie may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

Where changes are material — meaning they significantly affect how we use your data or your rights — we will notify you by email or through an in-platform notification before the changes take effect. Your continued use of R Bajie after a policy update constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how R Bajie protects your data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how R Bajie handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Subject Line for Data Requests: "Data Rights Request"
• Response Time: Within 30 days for formal data rights requests; typically within 1–2 hours for general enquiries

For information about our general platform rules, see our Terms and Conditions. For responsible gaming support tools, visit our Responsible Gaming page.